Akixi is a leading call analytics software provider for cloud-calling / VOIP (Voice Over Internet Protocol) communication solutions.
Akixi provides SaaS cloud based data analytics and reporting platform giving customers clear insights into business behaviours, including real-time value of lost calls, queued calls, and workforce optimisation – ultimately, helping businesses increase productivity, maximise revenue and improve customer experience.
Souter co-invested alongside Axiom Equity, a private equity sponsor specialising in growth B2B technology companies and True North Advisory who join as strategic partners. As part of the investment Craig Decker has joined as CEO to drive the company’s global expansion plans having previously led Cisco Worldwide Cloud and Hosted Group.