OnniBus.com is Finland’s market leading intercity coach operator offering fast, friendly and reliable travel across Finland.
The company was launched as a start-up in 2012 by four Finnish entrepreneurs who had identified an opportunity as the market deregulated and modelled the business on PolskiBus.com and Stagecoach business, megabus.com. Souter Investments completed a deal to provide growth capital to the company in April 2014, taking a majority stake.
Souter Investment’s financial and management support provided guidance and strategic assistance, as well as hands on involvement at all levels, to relaunch a rebranded OnniBus.com on a national scale in June 2014, using a fleet of 15 brand new, luxury double deck intercity coaches. Behind the scenes, Souter Investments also worked with management to professionalise the business and invest in systems, processes and people, including a major new ecommerce platform.
In the first two years since investment, the business has grown by a factor of more than 10, expanding to become a truly national presence and brand, and growing from only 4 employees to more than 230, operating more than 70 coaches serving over 130 destinations.
In 2015 OnniBus.com, was ranked first in a survey of companies providing the best customer experience in Finland, and in 2016 OnniBus.com was ranked number one for customer communication in Finland and as the fourth most trusted organisation in Finland behind the Red Cross, Save the Children and UNICEF.
In addition to its fast growing core intercity express services, OnniBus.com is also becoming an online marketplace for other operators’ tickets via its highly popular online portal www.onnibus.com, as well as moving into other transport markets such as high frequency commuter services in and around Helsinki.
Since launch OnniBus.com has carried more than 5 million passengers.
Related post: Souter Investments Makes Investment In Onnibus.com